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Privacy Policy

Last updated: January 28, 2026

1. Introduction

Welcome to JeeHub (“we”, “our”, or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”).

2. Information We Collect

2.1 Personal Information

When you create an account or use our Service, we may collect:

  • Name and email address
  • Phone number (for OTP verification)
  • Profile information (photo, bio, exam preferences)
  • Educational details (target exam, preparation level)
  • Google account information (if using Google Sign-In)

2.2 Camera and Photos

Our app uses camera access to:

  • Scan and analyze math/physics problems for instant solutions
  • Upload profile pictures
  • Share study-related images in discussions

Important: Camera images are processed to extract text and provide solutions. We do not store scanned images permanently unless you explicitly save them. Profile photos are stored securely on our servers.

2.3 Usage Data

We automatically collect:

  • Device information (type, OS, unique identifiers)
  • App usage patterns and features accessed
  • Study progress and performance analytics
  • Crash reports and error logs
  • IP address and approximate location

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our Service
  • Personalize your learning experience
  • Process problem scans and provide solutions
  • Send notifications about your study progress
  • Communicate updates, features, and educational content
  • Analyze usage to improve our Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Cloud hosting (Google Cloud), analytics (Google Analytics), and notification services (Firebase)
  • Other Users: Your public profile, posts, and comments are visible to other users
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Storage and Security

Your data is stored on secure servers (Google Cloud Platform, MongoDB Atlas). We implement industry-standard security measures including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure authentication with JWT tokens
  • Regular security audits and updates
  • Access controls and monitoring

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us at harsh103anand@gmail.com or use the in-app settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 30 days for backup purposes, and anonymized analytics data may be kept indefinitely to improve our Service.

8. Children's Privacy

JeeHub is designed for JEE aspirants, typically students aged 15-19. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Services

Our Service uses third-party services that have their own privacy policies:

  • Google (Authentication, Analytics, Cloud Storage)
  • Firebase (Push Notifications)
  • MongoDB Atlas (Database)

We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

JeeHub

Email: harsh103anand@gmail.com

Website: www.jeehub.in

Location: Bengaluru, Karnataka, India